Returns and Exchange

Funkrafts Return Policy:

Submit Your Request: Drop a WhatsApp message on 8303753374 to initiate your return request.

Pickup Process: The product(s) will be collected within 1-4 days of your request. A return fee of ₹50 will be deducted from your refund.

Damaged/Defective Products: Share images with us within 24 hours on WhatsApp 8303753374 or email us at funkrafts@gmail.com for a quick replacement.

Quality Issues: Describe the issue in detail. If verified, we will process a refund to your original payment method or provide store credit. Exchanges are also available.

Refund Timeline: Refunds are processed within 24-48 working hours after we receive the product in its original condition.

Return Timeline: All return requests must be submitted within 7 days of delivery.

Funkrafts Exchange Policy:

Submit Your Request: Drop a WhatsApp message on 8303753374 to initiate your exchange request.

Select Products: Let us know over WhatsApp which product you want to exchange and the new product you’d like instead. Pay any difference in amount, if applicable.

Pickup Process: Your product will be picked up within 1-4 days of your request. An exchange fee of ₹50 will be added to your new order.

Dispatch Timeline: Once we receive the original product in intact condition, we will dispatch your new product within 24-48 working hours. Tracking details will be shared via WhatsApp.

Exchange Timeline: All exchange requests must be submitted within 7 days of delivery.

Exchange Rules: You can exchange any order, but the new product must be equal to or greater than the original price. Please note that exchange charges will be added to the total amount.